24HOUR ROADSIDE ASSISTANCE
Commercial Vehicle Emergency Roadside Assistance (ERA) is RoadsideMASTERS.com (RSM) specialty. Since 2010 we have offered Emergency Roadside Assistance to thousands of customers nationwide. Our customers include many of the TOP 100 fleets, owner-operators, insurance companies, insurance agents, freight brokers, a variety of associations, load boards, dealerships, many of whom have joined our Affiliate Program. Together we are committed to quality and to give customers the best “heavy-duty commercial vehicle” emergency roadside assistance membership in the market, and to simplify and accelerate their transportation service.
We serve commercial fleets, truckload carriers, heavy, medium, and light duty trucks, buses, and vans, both in the USA and Canada, 24 hours a day, 7 days a week.
Trucking Fleets reduce expenses by covering their trucks under RoadsideMASTERS.com Roadside Assistance Membership Program.
- Immediately remove the “overhead” burden.
- Our core business is managing breakdowns, not hauling freight. We have built our business on providing the best service we can, by investing in the latest technology, like our proprietary GPS locator, VoIP phone system with recording capabilities, and a vast comprehensive Vendor Network.
- A fleet will save hundreds of thousands of dollars in spending with our annual roadside assistance membership.
- RoadsideMASTERS.com has reduced per-repair vendor costs by operating an efficient, breakdown-specialized USA call center.
- Access to a proprietary vendor network with dramatic pre-negotiated savings.
It is no surprise that trucking companies are outsourcing this critical service, in order to compete, evolve and grow in a demanding market place. Not only does this apply to commercial fleets but also to individual owner operators, for which keeping cost down and their vehicles moving is essential to their business. So when it comes time to take your business to the next level, choosing a roadside assistance company with the knowledge and strength to help you optimize, with your business best interests in mind, is key in staying competitive.
Membership options
- Annual membership: $499 for trucks and $699 for RV motorhomes and buses
- Monthly payment plan: $199.99 down payment plus $45.99 per month for 11 months
- Trailer roadside package: $699 per trailer
Trailer roadside package includes
- Five trailer tire assistance events
- Five trailer mobile mechanic service events
- 24/7 service in the United States and Canada
Roadside assistance services
- Jump-starts: Up to $150 per occurrence
- Pull start: Up to $100 per occurrence
- Replacement battery delivery: Up to $100 for service call
- Replacement part delivery: Up to $100 per occurrence
- Lockout service: Up to $100 for lockout service and a new key
- Tire replacement assistance: Up to $100 for service call to deliver a replacement tire to the disablement site
The membership handbook has more information about service benefits and limitations.